Ordered before 15:00? Same day shipping!
Manufactured in our own workshop
Customer reviews rate us with a 9.1/10 score
Top quality and a wide variety

Shipping & Returns

Shipping

  • All parcels will be shipped with  &  .
  • Delivery time is an indication. In most cases, a parcel will be delivered within the specified delivery time. Around holidays and in case there are adverse weather conditions (for example snow) a delay may well be possible.
  • When ordered and paid before 14:30h (on weekdays), the order will be dispatched the same day with DHL Or DPD.
  • Once your order has been shipped you will receive a Track & Trace e-mail, which you can use to track your shipment from start to finish.

 


Country


Transit time


Shipping costs


Free Shipping

from order amount


Australia

8-14 working days

€ 46,-

N/A

Belgium

1-2 working days

€ 5,95

€ 75,-


Canada

7-10 working days

€ 53,95

N/A

Denmark

2-3 working days

€ 9,95

€ 125,-

Germany

2-3 working days

€ 4,95

€ 99,-

Finland

3-4 working days

€ 15,-

€ 150,-

France

2-3 working days

€ 6,95

€ 125,-

Greece

4-5 working days

€ 23,95

N/A

Hungary

3-4 working days

€ 18,-

€ 150,-

Ireland

2-3 working days

€ 15,-

€ 150,-

Italy

3-4 working days

€ 15,-

€ 150,-

Croatia

4-5 working days

€ 18,-

€ 150,-

Luxembourg

2-3 working days

€ 6,95

€ 125,-

Monaco

2-3 working days

€ 6,95

€ 125,-

Netherlands

1 working day

€ 3,95

€ 50,-


Norway

5-9 working days

€ 18,-

€ 150,-

Austria

2-3 working days

€ 6,95

€ 125,-

Poland

2-3 working days

€ 18,-

€ 150,-

Portugal

3-4 working days

€ 15,-

€ 150,-

Slovenia

3-4 working days

€ 18,-

€ 150,-


South Africa

7-10 working days

€ 46,-

N/A


Switzerland

5-9 working days

€ 9,-

N/A

Spain

2-3 working days

€ 15,-

€ 150,-

Sweden

2-3 working days

€ 12,95

€ 150,-


UAE (Dubai)

7-10 working days

€ 46,-

N/A

United Kingdom

2-3 working days

€ 5,99

€ 99,-


USA

7-10 working days

€ 53,95

N/A

Returns

We at Dog's Companion want to have satisfied customers. So if you feel not completely satisfied by our product(s) please feel free to return your purchase within 14 days after receiving your order.
We will pay you back the complete purchase amount (including possible shipping). Return shipping costs will not be reimbursed.

Please follow the following instructions:

1) Please contact our customer service within 14 days after receipt:
Register return shippings via info@dogscompanion.com . Please mention:

- Address
- Invoice number & Order number
- Reason for return (optional)

2) After confirmation of our customer service please send back the product(s) within 7 days. You should also submit a copy of your invoice accompanied by your bank account details so we can refund your order amount.

3) Once we have received the goods in good order you will receive a notice within a few days. We will then refund the purchase price as soon as possible, but always within 30 days.

Missed a discount?

Ordered something and the next day or a week later it is discounted?
We find this annoying. We would not like you to keep a bad feeling about an article you have ordered from us.
We would like to meet you in this!

Did you order an article that gets discounted within 7 days after ordering, we will get a voucher from us for the difference in price.
This voucher is valid indefinitely and to be spend in our shop.

What do you need to do in order to qualify for this voucher?

- Send us an e-mail with your ordernumber (info@dogscompanion.com)
- Please explain briefly that you missed out on a discount and you would like to qualify for a voucher.

We will take your email directly into account and monitor the application and if approved we will email you back straight away with a voucher code.

Questions? Please mail to: info@dogscompanion.com

SAME DAY SHIPPING

For in stock items ordered before 15:00h

30 day return policy

So no risk!

Customer satisfaction

9,1 out of 10 from our customers!

 

 

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