Frequently Asked Questions - Dog's Companion

Dog bed, Dog pillow by Dog's Companion®

Language:

Change country:

Shopping Basket

Company info Reviews Frequently Asked Questions Other

Frequently Asked Questions

Frequently asked questions about ordering

Do I get my money back if I'm not satisfied?

Is everything in stock?

How long is the delivery time?

If I order a dog bed and it turns out to be too small or too big, can I exchange for a smaller/bigger one?

How does ordering actually work?

I'm not at home all the time. Can the delivery go through nonetheless?

Can I have my order delivered somewhere else?

If I order a dog bed, do I need to order an extra cover as well?

If I place an order, do I get a confirmation?

I'd like to order several products. Does this mean that I have to pay more shipping costs?

Do the terms and conditions (as mentioned at the bottom of the website) apply to ordering?

Is it also possible to ship to other countries than listed on the website ?

Is the delivery time for Switzerland the same as the EU countries?

Is it possible to order only the filled inner bed (without a cover)?

Is it possible to order only the inner cover (without the filling)?

Frequently asked questions about the product

How much filling do the beds contain?

Does Dog's Companion use quality filling?

If I order a dog bed, do I then need to order filling as well?

Is it possible to wash the cover?

Is it possible to wash the inner bed?

Does the Dog's Companion bed come with guarantees?

How are the measurements of the dog bed actually measured?

I have a dog bed from another brand. Is it possible to use your covers for the other brand's bed?

What kind of material is the inner bed's cover made of?

What kind of material is the dirt-repellent coating made of?

I've purchased before at Dog's Companion and I'd like to order another cover, but I can't seem to remember the size. Could you help me?

Frequently asked questions about payment

Which methods are available for payment?

I'd like to wire the total amount. Do I have to mention the reference number with my payment?

Do I get an invoice?

Which bank account number do I have to wire the money to?

How much are the shipping costs?

Other questions

Does Dog's Companion sell any other products for dogs?

Is Dog's Companion a member of a branch association?

Does Dog's Companion use any of my information for other purposes?

Are the Dog's Companion dog beds available in pets shops?

Is it also possible to request some samples ?

I have a question but mine's not listed here. How can I solve this?


Copyright Dog's Companion Made by Netvlies Internetdiensten	Sitemap \| Terms and conditions \| Privacy statement \| Disclaimer \| Newsletter \| Tell-a-friend \| Add to favourites / Bookmark